Create polite, ready-to-send messages asking customers for a Google review. Perfect for texts, WhatsApp, emails, invoices, and follow-up messages.
Only ask for honest reviews. Do not offer rewards for positive reviews or pressure customers to leave a specific rating.
Short SMS
Hi, thanks for using us! Happy with the service? A quick Google review would mean a lot: [your review link]
Friendly WhatsApp
Hi 👋 Thanks so much for choosing us! If you were happy with everything, a Google review would mean the world to our small business: [your review link] 🙏
Professional email
Dear [Name], Thank you for choosing us. If you were satisfied with the service, we would greatly appreciate a Google review: [your review link] Kind regards
Invoice footer
Thank you for your custom. If you were happy with our service, a Google review would be greatly appreciated: [your review link]
After a job (trades)
Hi, thanks for having us out! Hope you're happy with the work. A quick Google review would really help our business — only takes a minute: [your review link] Cheers!
Warm follow-up
Hi 💛 Just wanted to say a heartfelt thank you for choosing us. If you were happy with everything, an honest Google review would help us so much: [your review link]
Dog walker / pet service
Hi! Thanks for trusting us with your pet — it was a pleasure! 🐾 If you're happy with the service, a quick Google review would really help our small business: [your review link]
Salon / beauty
Hi! Thanks so much for your visit today 💅 If you loved your treatment, we'd be so grateful for a quick Google review — it means everything to a small salon like ours: [your review link]
Restaurant / café
Hi! Thanks for visiting us 🍽️ We hope you enjoyed your meal. If you did, a quick Google review would really help our business: [your review link]
Reminder message
Hi, just a gentle reminder — if you had a chance to use our service recently and were happy with it, a Google review would be really appreciated: [your review link] No pressure, and thanks either way!
Best practices
Most customers who had a good experience are happy to leave a review — they just never think to do it. A simple, polite message at the right moment is usually all it takes.
Ask soon after the job
Send your message while the experience is fresh — ideally within 24–48 hours of completing the work or visit.
Keep it short
A short, friendly message converts far better than a long one. One or two sentences and a link is enough.
Make it easy
Always include your direct Google review link. The fewer clicks a customer has to make, the more likely they are to leave a review.
Only ask for honest reviews
Do not offer incentives for positive reviews or filter which customers you ask. Ask everyone honestly.
Choose the right channel
SMS and WhatsApp get higher open rates than email for most local service businesses. Match the channel to how you normally communicate with that customer.
One ask is enough
A single polite message is fine. Do not follow up repeatedly — it can feel pushy and damage the customer relationship.
Ethics reminder
Only ask for honest reviews. Do not offer rewards or discounts in exchange for positive reviews. Do not selectively ask only happy customers while ignoring unhappy ones. Ask everyone honestly and let the reviews speak for themselves.
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