Google connection issues
Problems connecting your Google Business Profile, or issues with review sync.
Error: "No Google Business Profile locations found"
The Google account you signed in with must be the owner or manager of the Google Business Profile. If you have access through a different Google account, sign out and try again with the correct account.
Error: "Could not connect to Google"
This usually happens when you deny permission during the Google sign-in step. Go to Connect → Disconnect → then Connect again, and make sure to click "Allow" on the Google permission screen.
Error: "Quota exceeded"
Google's API has temporary rate limits. Your connection has been saved — click "Retry location discovery" on the Connect page to complete setup without signing in again.
Connected but reviews are from the wrong location
If your Google Business Profile has multiple locations, you may have selected the wrong one. Go to Connect → your account → and select the correct location from the dropdown.
Reviews stopped updating
Your Google access token may have expired. Go to Connect, disconnect your account, and reconnect. This refreshes the token. Reviews auto-sync daily once reconnected.