Contact & support

A real person reads every email — there’s no ticket maze here.

Email us

For anything at all — setup help, billing, feature requests, or a bug:

hello@wewidget.app

We aim to reply within one working day. If your widget is down on a live site, say “urgent” in the subject line and include your widget ID — we’ll jump on it.

Try these first

Most questions are answered in a minute or two here:

Using WeWidget through an app store?

If you installed WeWidget from the Shopify App Store or the Wix App Market, email the same address and mention which platform you’re on — we can look up your store or site and help from there. Your subscription is managed in that platform’s own admin, and you can cancel there any time.

Privacy, data and legal

See our privacy policy, terms, and GDPR notes. For any data-protection request, email hello@wewidget.app and we’ll respond within 30 days.